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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Sim swap protection for prepaid?
greentree12345

Hello,

I'm a Verizon Prepaid customer. So far I don't see any options to enable a PIN or have any layer of security to prevent sim swapping or hijacking with my phone number on Verizon to a crook.

Is it possible to setup either a PIN number or a note on the account to say "No porting the number to a device unless user is physically present at a store with government ID?"

The number lock feature doesn't appear to be supported on prepaid only postpaid per the docs.

Thanks,

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Re: Sim swap protection for prepaid?
Ann154
Expert
Expert

Not all features available for postpaid accounts are available for prepaid accounts. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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