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Slow to non existant data speeds afternoon
VizualFX
Member

Over the past few months I have noticed that after like 11 a.m my mobile broadband speeds drop to almost being non existent. Can barely surf the web or open a webpage with out it buffering or not loading due to signal lost, which means playing any type of game is totally out of the question. This is getting ridiculous, from 11 am to about 3 pm my phone pretty much becomes useless for the stuff I want or need to do. 

Re: Slow to non existant data speeds afternoon
9wood
Sr. Member

It could be network congestion I noticed it as well from time to time

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Re: Slow to non existant data speeds afternoon
vzw_customer_support
Customer Support

As a valued customer, your service concerns are our concerns too and we're here to help you in any way we can. I'd be disappointed too if I were experiencing slow data speeds for the past few months and we apologize for your inconvenience. Let's work together to address and resolve this matter. Are you experiencing slow data speeds while indoors, outdoors, or both? Have there been any recent changes to your device? (e.g., software update, new apps downloaded, recent SIM Card change, etc.) - RobertC_VZW

 

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Re: Slow to non existant data speeds afternoon
9wood
Sr. Member

@vzw_customer_support  seems all you do is ask same thing

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