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Splitting accounts
Erackerman
Member

I just split up with my crazy girlfriend.

We have a contract together where she is the account owner, and I'm a member. She is keeping me on the plan as a method to keep tabs on me and stay in control with any way she can.

Needless to say I need to isolate my phone and account from hers before she charges me with extra things, claims my phone is stolen, or find myself without cell phone service one day at her command.

She is nuts.

How can I do this, essentially without bringing her back into the picture in any way?

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Re: Splitting accounts
tikibar1
Sr. Leader
Sr. Leader

The Account Owner's permission is required to transfer a line of service, i.e.,

Transfer your service FAQs | Verizon Wireless

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Re: Splitting accounts
Ann154
Expert
Expert

If you want to keep your number and phone device, your options are Transfer your service FAQs | Verizon Wireless. You will have get the account owner's permission to separate your line and phone including the device payment agreement from the existing account.

If you are willing to give up your phone number and device, you can start your own account with a new number. I would recommend you get a new phone as well. You should then transfer your information from the old phone to the new phone and factory reset the old phone before shipping it back to your ex. Since they are the account owner  they are technically financially responsible for paying the service and the device payment agreement. If you were paying your portion for the device payment agreement, I would also suggest that you include the remaining amount owed when you ship the phone back to her.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Splitting accounts
boringusername
Sr. Member

Probably best just to get your own account and a new number and new phone. If she is crazy and wants to keep tabs she certainly won't let you take your number to a new account nor take the phone with you. People should never get an account with a boyfriend or girlfriend. only once you are legally married should you do that.

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Re: Splitting accounts
glitchedpixel
Sr. Member

Unless she is willing to release it or you're an account manager to release it yourself, you're donezo.

One bargaining chip is if you have a device payment that she'd be 100% responsible for.

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Re: Splitting accounts
vzw_customer_support
Customer Support

Justin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Splitting accounts
Nomorelies12
Member

@Erackerman wrote:

I just split up with my crazy girlfriend.

We have a contract together where she is the account owner, and I'm a member. She is keeping me on the plan as a method to keep tabs on me and stay in control with any way she can.

Needless to say I need to isolate my phone and account from hers before she charges me with extra things, claims my phone is stolen, or find myself without cell phone service one day at her command.

She is nuts.

How can I do this, essentially without bringing her back into the picture in any way?


 

Ramona Rodriquez
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