I am so sick of Verizon not standing behind their products. I have been a customer for years and have never thought about going to another provider until now. My iPhone is a huge disappointment to me! I need to do a hard reset every time I want to delete emails, random power off, closing apps unexpectedly, does not remember wifi, and the list goes on. Every time I install the latest updates, it just gets worse!! I have been trying to get a different phone for a while, but every time I try to go in and talk with a rep, they tell my that my only option is to pay full price for a new phone. That, or, I can always spend 30 extra bucks a month to be able to upgrade yearly. I DONT WANT TO UPGRADE YEARLY! I JUST WANT MY PHONE TO WORK!!!!! I want my two year plans, I just don't want this apple anymore! Shame on you verizon for not standing behind your products and treating your customers like your own personal ATM machines. I might just bite the bullet, and jump ship for at&t. My neighbors use them and they get treated much better, and pay a lot less.
Verizon Wireless didn't create the iPhone. Apple manufactured the iPhone. Why are you not going to Apple for issues with the iPhone?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I did. They already replaced it once. They were mostly nice about it too. But with my second phone screwing up, I really don't want another apple product that will be another >>removed<<
>>Edited to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator