Re: Store agent lied to us, VZW support can't help
vzw_customer_support
Customer Service Rep

We want to ensure you get the assistance you need. Where did you email for support? We are here for support and happy to help with your questions and concerns. How can we help? 

*Cheyenne

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Re: Store agent lied to us, VZW support can't help
JD1115
Enthusiast - Level 3

I filled out a web support form and asked for response via email.

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Re: Store agent lied to us, VZW support can't help
JD1115
Enthusiast - Level 3

I've talked to plenty of reps at Verizon to communicate the situation.

I have spent way more time on this than I should have to.

It is up to Verizon to resolve this.

I have nothing more to say at this time.

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Re: Store agent lied to us, VZW support can't help
vzw_customer_support
Customer Service Rep

We are here to help with any pending concerns. Please send us a Private Message at your earliest convenience to better assist. ~Vic

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