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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Subpar customer service
Bluj2134
Member

Service was disconnected and I am unable to even reach a representative to get further; only an automated system to take a payment. I’ve been with Verizon for a couple years, I will be switching.

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Re: Subpar customer service
vzw_customer_support
Customer Support

We are here to help, and our apologies for any delays. Your time and loyalty are very important to us. How can we be of assistance?

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