I just came to Verizon from another carrier due to their promotion on getting up to $1000 to trade in your phone and up to $500 to switch from another carrier to Verizon.
I’m now learning that the switch to Verizon $500 prepaid card will not be given because I did not incur any early termination or phone payoff fees with my prior carrier.
I’m not understanding why that’s the case? If Verizon doesn’t have to pay the prior carrier wouldn’t they just pay me as an incentive to switch to them? That’s what I assumed would happen but it’s not. 😕
As consumers ourselves, we understand the dismay you feel when learning you do not meet all the requirements of promotion. Please know if there was a way to change the promotion to assist you , we would. Have you reviewed our website to ensure there are no other promotions you can take advantage of? *Lisa