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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Switch2Verizon
JohnRelation
Member

I just came to Verizon from another carrier due to their promotion on getting up to $1000 to trade in your phone and up to $500 to switch from another carrier to Verizon.

I’m now learning that the switch to Verizon $500 prepaid card will not be given because I did not incur any early termination or phone payoff fees with my prior carrier. 

I’m not understanding why that’s the case?  If Verizon doesn’t have to pay the prior carrier wouldn’t they just pay me as an incentive to switch to them?  That’s what I assumed would happen but it’s not.  😕

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Re: Switch2Verizon
vzw_customer_support
Customer Support

As consumers ourselves, we understand the dismay you feel when learning you do not meet all the requirements of promotion. Please know if there was a way to change the promotion to assist you , we would.  Have you reviewed our website to ensure there are no other promotions you can take advantage of?   *Lisa

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Re: Switch2Verizon
acraftylady2
Sr. Member

It should have all been spelled out in the fine details of the offer before yiuvawitched over,, was it not??  Mary

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Re: Switch2Verizon
vzw_customer_support
Customer Support

We would love to assist you, please send us a PM.*Cecile

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Re: Switch2Verizon
JohnRelation
Member

Thank you. I’ve sent a pm. Appreciate your offer to try to help. 

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Re: Switch2Verizon
Bokz
Member

I'm on the same boat. 

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