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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Switching service
j7777
Member

I've seen ads for T-Mobile recently that are willing to pay off my phones for free. I am seriously considering doing that.  We pay over $325.00 for 4 lines, it's like a car payment!

Is there anyway to find out what the total termination and payoff fees would be before we cancel.  I've been on hold with customer service for over an hour the past couple days.  Any input would be appreciated.  Thanks!

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Re: Switching service
vzw_customer_support
Customer Support

Hearing that you are interested in leaving the Verizon Wireless family is disheartening.  As consumers ourselves, we understand the importance of having a having a budget that you can manage.  Can you please send us a Private Message, so we can discuss? *Lisa

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