Switching to Verizon
Jrsprin
Newbie

We switched to Verizon on 1/23/2020 I believe. On that date at a store in Champaign, IL we were told that we would receive in the mail 2 $200 visa gift cards that we could use anywhere due to transferring our phone lines from another service provider.  And that we would recieve them within 8 weeks.wehave waited and passed 9 weeks and received nothing. I have looked online and some have mentioned a promo code you need to enter online to redeem? Is this the case? If so why were we not told? 

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Re: Switching to Verizon
vzw_customer_support
Customer Service Rep

Jrsprin, we are thrilled to learn that you joined the Verizon family.  Getting two $200.00 gift card for joining us is a great incentive. I am sorry to learn that you have not received your gift cards and we want to help you.

Dis you visit https://www.yourdigitalrebatecenter.com/#!/ to redeem the offer? 

JacobG_VZW

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Re: Switching to Verizon
Tigerstep
Specialist - Level 3

Stores are notoriously bad at not telling customers to go to VZW.com/digitalrebatecenter with a promo code. 

You have to submit info to get those cards.

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