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System failure
ALFDAN36
Enthusiast - Level 1
‎08-14-2018 10:28 AM

few times a day drop call with system failure message.

looks like they want to sell new cellphone .

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Re: System failure
vzw_customer_support
Customer Service Rep
‎08-16-2018 10:35 AM

Keeping you connected is definitely one of our top priorities, ALFDAN36. We're sorry to hear that you're experiencing dropped calls. However, we'll get this figured out. When did this start happening? Have you recently installed any new applications or software updates? Does this happen only in specific locations? We appreciate any additional details you can provide.

 

 

LauraF_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: System failure
XRSysCallFail
Newbie
‎04-04-2019 05:26 PM

I get Sustem Call Failure on my XR.Already replaced 3 phones and 2 SIMs. 

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Re: System failure
vzw_customer_support
Customer Service Rep
‎04-06-2019 05:31 PM

This has gone on for far too long.  We want you to have an iPhone XR that works perfectly with no issues.  Is there a phone number to contact you at for further assistance?

SeanC_VZW

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Re: System failure
vzw_customer_support
Customer Service Rep
‎04-06-2019 05:41 PM

Please disregard responding to the previous post as this was meant to send privately.  A private message has been sent to you.  We apologize for the error.

SeanC_VZW

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