I have been trying to get my teacher discount applied since November 2020. I am thinking of contacting Lisa Parker, Consumer Investigative Reporter for Channel 5 News, with all my documentation of this problem.
I am having difficulty getting the teacher discount. When visiting ID.me, I have shared my badge and pay stub. After both submissions, ID.me did not validate my information.
Please let me know how we can resolve this situation.
Hello, Verizon wants to give back to those who give the most. To recognize the critical role teachers play in our children's future, Verizon is offering a discount off Mix and Match Unlimited plans.
We want to be on the same page. What exactly happens when you share you badge and pay stub info? What alert/notification do you get when you complete the ID.me validation through the website?
I applied in February and still haven’t got mine. I keep being given a date and nothing ever shows up. They keep giving me a number to call to validate it and I’m told a new date and still nothing. It’s a hoax
It's not a hoax, but they do drag their feet. It took me 6 billing cycles, multiple forms, and phone calls to get the discount I was ALREADY getting for years but then had to "re-new" but I finally have it now. It's pretty ridiculous to be told by customer service that you need to wait 2 to 3 billing cycles for it to appear, only for it not to appear, then call again and find that you need to re-apply and AGAIN wait 2 to 3 billing cycles for it to appear. Terrible system.
Hello I am teacher at FHSU kansas.
I would like to activate teacher's discount.
Have you logged into your My Verizon acount and followed the instructions?
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