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Re: Teacher Discount
TeacherDiscount

I have been trying to get my teacher discount applied since November 2020. I am thinking of contacting Lisa Parker, Consumer Investigative Reporter for Channel 5 News, with all my documentation of this problem. 

https://www.nbcchicago.com/investigations/submit-tip/

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Re: Teacher Discount
jalford5
Member

I am having difficulty getting the teacher discount.  When visiting ID.me, I have shared my badge and pay stub.  After both submissions, ID.me did not validate my information.  

Please let me know how we can resolve this situation.

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Re: Teacher Discount
vzw_customer_support
Customer Support

Hello, Verizon wants to give back to those who give the most. To recognize the critical role teachers play in our children's future, Verizon is offering a discount off Mix and Match Unlimited plans.

 

We want to be on the same page. What exactly happens when you share you badge and pay stub info? What alert/notification do you get when you complete the ID.me validation through the website?

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Re: Teacher Discount
Lpope0618
Member

I applied in February and still haven’t got mine. I keep being given a date and nothing ever shows up. They keep giving me a number to call to validate it and I’m told a new date and still nothing. It’s a hoax

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Re: Teacher Discount
cdemaria
Member

It's not a hoax, but they do drag their feet. It took me 6 billing cycles, multiple forms, and phone calls to get the discount I was ALREADY getting for years but then had to "re-new" but I finally have it now. It's pretty ridiculous to be told by customer service that you need to wait 2 to 3 billing cycles for it to appear, only for it not to appear, then call again and find that you need to re-apply and AGAIN wait 2 to 3 billing cycles for it to appear. Terrible system.

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Re: Teacher Discount
FarheenKhan
Member

Hello I am teacher at FHSU kansas. 

I would like to activate teacher's discount. 

Thanks 

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Re: Teacher Discount
jav6
Leader

@FarheenKhan wrote:

Hello I am teacher at FHSU kansas. 

I would like to activate teacher's discount. 

Thanks 


Have you logged into your My Verizon acount and followed the instructions?

https://www.verizon.com/support/how-to-use-discount-registration/

https://www.verizon.com/support/teachers-discount-faqs/

...Just another VZW customer...trying to offer some assistance...
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Re: Teacher Discount
kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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