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I have been trying to get my teacher discount applied since November 2020. I am thinking of contacting Lisa Parker, Consumer Investigative Reporter for Channel 5 News, with all my documentation of this problem.
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I am having difficulty getting the teacher discount. When visiting ID.me, I have shared my badge and pay stub. After both submissions, ID.me did not validate my information.
Please let me know how we can resolve this situation.
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Hello, Verizon wants to give back to those who give the most. To recognize the critical role teachers play in our children's future, Verizon is offering a discount off Mix and Match Unlimited plans.
We want to be on the same page. What exactly happens when you share you badge and pay stub info? What alert/notification do you get when you complete the ID.me validation through the website?
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I applied in February and still haven’t got mine. I keep being given a date and nothing ever shows up. They keep giving me a number to call to validate it and I’m told a new date and still nothing. It’s a hoax
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It's not a hoax, but they do drag their feet. It took me 6 billing cycles, multiple forms, and phone calls to get the discount I was ALREADY getting for years but then had to "re-new" but I finally have it now. It's pretty ridiculous to be told by customer service that you need to wait 2 to 3 billing cycles for it to appear, only for it not to appear, then call again and find that you need to re-apply and AGAIN wait 2 to 3 billing cycles for it to appear. Terrible system.
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Hello I am teacher at FHSU kansas.
I would like to activate teacher's discount.
Thanks
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@FarheenKhan wrote:Hello I am teacher at FHSU kansas.
I would like to activate teacher's discount.
Thanks
Have you logged into your My Verizon acount and followed the instructions?
https://www.verizon.com/support/how-to-use-discount-registration/
https://www.verizon.com/support/teachers-discount-faqs/
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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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