Are you the account owner? Is there any other discount being applied to your account? If the answer is yes and no in that order, you may have to take your documentation to a corporate Verizon store to have them apply your discount. They do say that it may take a couple of bills before your discount is applied.
Txmom09, we know saving every bit helps, especially with the Teacher discount. Did you receive any error messages when verifying online? How long ago did you try verifying the discount?
Thank you for the details. We'd like to access your account to verify a couple of things. We've sent you a Private Message to continue. ~Christian