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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Tech Support

Does anybody know how to get a human for tech support. The signal strength suddenly dropped for all devices in my house. I used to get a good signal here but not anymore. I missed a call from my spouse. The phone never rang.

The AI support is useless!

Re: Tech Support
Customer Support

Good evening! Help is here for the call/data signal. Please tell me more about the dropped/missed calls. May I have the make and model of your device?