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Terrible coverage in Grand Rapids MI

I thought Verizon always had good coverage but there are so many bad spots here in Grand Rapids / walker Michigan it is so frustrating.  I'm talking about major population areas.. every single day at my kids school 0 or 1 bar (wifes apple phone and my Samsung).  I hope there isn't an emergency needing someone to make a call.  Not sure how to report this but being these are fully populated areas I shouldn't need to.  Thinking of switching back to AT&T.

Re: Terrible coverage in Grand Rapids MI
Customer Support

Thanks for contacting us regarding this, we appreciate you have raised this to us, Cruxnebula, I know how important is to have a good service, we are always improving and expanding our services, depending on the nearest cell site in your area you can receive strength or weak signal, you can always verify the type of available service in your area in the following link.