I recently switched phone carriers and have not been able to receive or send texts and cannot receive calls but I can place them.
Welcome to the Verizon family! During the port your service will be in a sort of limbo, your will be able to make, but not receive calls. One thing we would want to check is that your port is going smoothly. Please use this link to check the status of your port: https://www.verizon.com/switch-to-verizon/ .