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Trade In Issue

Another hand raised for the Trade-In issues.  Had the grandfathered original unlimited data plan...they convinced me to "upgrade" get a new phone and a huge discount / credit on trade in.

Handed the store my trade in Jan 22nd.   Told 1-2 billing cycles...nothing.  made calls/texts/chats/etc...still nothing but promises.

In the end i get duped into a new phone, higher bill and unkept promises after being a loyal customer for over a decade!