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Correct Answer!
Trade-in Not Completed
DarkLogician
Member
‎09-01-2021 06:42 AM

Sent my old device on 7/14, was received by Returns Center on 7/22, and as of today 9/1 it has still not been processed. Made numerous support requests and talked to numerous agents since then and the status of my trade-in has still not advanced. And I am still paying full-price for my new device, which is a violation of the trade-in agreement. Why isn’t Verizon appraising my old device and giving me the credit they promised me?

 

 

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Correct Answer!
Re: Trade-in Not Completed
DarkLogician
Member
‎09-01-2021 06:57 AM

F92E6135-F021-4C16-924E-33602EDD6AD4.jpeg

 

 

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Correct Answer!
Re: Trade-in Not Completed
DarkLogician
Member
‎09-01-2021 07:11 AM

69152D4F-0ADA-4FE6-8D26-358053ECC45A.jpeg

 

FAD3ED6F-8EF9-405E-9854-05C22EF8B4F6.jpeg

 

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