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Trade-in Promotion and sub-acounts
zattiezootie
Member

Hello,

  Will I lose my trade in promotion if I move a phone from my main account to a sub account? I have account xxxx92-00003 and xxxx92-00004. Account 92-00003 currently has 10 lines on it and I'd like to move some of them to 92-00004; however, I fear I will lose the 24 month trade-in promotional credit if I do. I have been told both that I will and that I won't, because it's still the same parent account.

Can someone please give me a definitive answer on this?

Thank you

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Re: Trade-in Promotion and sub-acounts
vzw_customer_support
Customer Support

Hello! As long as the Device Payment remains active, you will still receive the qualifying promotion.-Yani

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