Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade-in fiasco
Apex84
Member

I have been dealing with a trade in issue since the beginning of March. I have talked to multiple reps at this point, at least 15 and have been given different answers each time. It’s so frustrating I Just want my trades credited so I can have a normal bill. I am disappointed by Verizon and how every rep I talk to gives me a different answer. I just want a resolution and the customer service I deserve

0 Likes
Re: Trade-in fiasco
vzw_customer_support
Customer Support

Hello Apex84,

 

Getting extra value for your trade-ins is very important. We are always here to help! What exactly has been going on with your trade in promotion?

 

-Christopher

0 Likes