It looks like I'm the latest victim of the Verizon Trade-in issue. I just got notified that "my bill has gone up $26.37 a month." Yep, they changed the "value" of my trade-in.
I can't tell what's worse, the actual issue or that I fell for it.
This added to the brand new $10 fee for 5G. So my "$80" line is costing $135 a month. Awesome.
We definitely understand the importance of receiving your Trade-In Kit, and we can certainly try to find out how to get it corrected. Please send us a Private Note, so we may be able to assist.*Gert