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Trade in issue
Yooniverseacu
Member

I sent trade in my phone, but Verizon said they got another phone. It is not same value  So they can give me $800 credit. 

It is second time Verizon lost my phone . I am so angry 

I sent my galaxy s20 BTS edition purple color, but they got the other black phone..

I don't get it.

I think they switched my phone with others 

So so MAD

When Verizon lost my phone 6 yrs ago, I just let it go because i was lazy . But it is happened again. Do you know how much Verizon my money? 

I am looking for a small claim and class action  I'm going to try it even if it takes a lot of time.

PLEASE, FIND MY PHONE AND GIVE IT BACK MY CREDIT

 

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Re: Trade in issue
vzw_customer_support
Customer Support

Hello, Yooniverseacu. We'd be more than happy to assist you with this trade-in issue. You should have received a Private Note from us. Please reply there, so we can start looking further into this issue with you.

*Gabriel

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