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Trade in limbo >:|
andyfavors
Member

So I want my credits or I want my phone back, so tired of the run around.  And yes I've looked up submission Id  it shows shipped, but not received, UPS tracking from the same page shows delivered.  I'm about to flip out.  

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Re: Trade in limbo >:|
vzw_customer_support
Customer Support

Good afternoon, andyfavors! We know it is important to verify the status of your Trade-in, and we would love the opportunity to help you today! Can you please elaborate more? When and how did you submit your Trade-in? 

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