Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade in promo - beware
Slamone
Member

I did a trade in for an Iphone for my pixel 6 pro unlocked. 

The promo was for 800 dollar trade in. The pixel pro was UNLOCKED and I have proof of purchase for it being bought unlocked. 

Get an email today, the trade in now went down to 345 because it's a Verizon pixel 6 pro. 

They basically told me there's nothing they can do right now and I'd just have to wait until my next billing cycle for them to look into it. I told them to look up the IMEI and it shows it's unlocked.

Ive been a customer for years, but this, this has brought me to the point of switching. 

0 Likes
Re: Trade in promo - beware
vzw_customer_support
Customer Support

Congratulations on getting a new phone, Slamone! That is always an exciting time. We are sorry to learn that there were some complications when it comes to the trade-in promotion expectations. We will need to gather more information about the upgrade and the promotion, so we have sent a private note to you.

-George

0 Likes