I sent in not only my phone but also my husbands phone over 2 months ago. Between both of our phone we were quotes over $1200 for the trade in value for both. We haven't seen this reflected on our bill yet and I'm starting to get angry because we sent them in as soon as we got done activating our new phones.
Not seeing your trade-in credit after two months can most certainly be alarming, Kendran711. We're here to help investigate further into this for you. I've sent you a Private Message. Please reply at your earliest convenience.