Transfer of Line Service Problem

[ryjackson35]

I got an email to accept a transferred line. If I tried to complete to transfer at the website, I was unable to due to unexpected error(no specific reason). Chatting with several agents doesnt help and customer service was not reachable over the phone. What's the "unexpected error"? Verizon website has the function that is not working? Very inconvenient. 

[vzw_customer_support]

We know how crucial it is to transfer the line over to your account, and we will be happy to help you resolve this! What exact error are you getting, is there any way you can send us a screenshot?~David

[Spartan22]

This is the error  that I’m getting. It wont let me go past this page. Please help before we just stop trying and switch carriers. Thanks.