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Transfer of Line Service Problem
ryjackson35
Member

I got an email to accept a transferred line. If I tried to complete to transfer at the website, I was unable to due to unexpected error(no specific reason). Chatting with several agents doesnt help and customer service was not reachable over the phone. What's the "unexpected error"? Verizon website has the function that is not working? Very inconvenient. 

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Re: Transfer of Line Service Problem
vzw_customer_support
Customer Support

We know how crucial it is to transfer the line over to your account, and we will be happy to help you resolve this! What exact error are you getting, is there any way you can send us a screenshot?~David

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Re: Transfer of Line Service Problem
Spartan22
Member

This is the error  that I’m getting. It wont let me go past this page. Please help before we just stop trying and switch carriers. Thanks. 35FE4E08-013C-4BED-8E03-2ADE4CBD7298.jpeg