Transferred account and lost my Pixel 3 device credit
ibby100
Newbie

I recently bought the Pixel 3 (128 GB) during the Black Friday deal from Verizon.  This effectively was supposed to brink the monthly payment of the phone down to $20.83 per month.  Soon after buying the phone, my siblings and I decided to join our phones into one account.  So I transferred my phone over to my brother's account.  

Since transferring my phone over to that account, I am now being charged the full price for Pixel 3 per month.  Any idea why this would happen?  Why does my credit not transfer over?

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Re: Transferred account and lost my Pixel 3 device credit
deloused
Master - Level 3

Yeah that’s how the promotion was designed to work, per the terms and conditions-

“All promotional device offers require device payment purchase or 2 yr agreement. Promotional savings purchased on device payment will be applied as a promo/trade-in credit to account over 24 mos.; credits end when device balance paid or line terminated/transferred”

Re: Transferred account and lost my Pixel 3 device credit
boringusername
Master - Level 1

Next time READ the terms of a promo

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