Trouble being heard
Heero1576
Newbie

I've been having problems all day with people not hearing me when I call them or my not being able to hear them. I've tried multiple phones and most of my customers and co-workers are experiencing the same issue on company and personal phones.

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Re: Trouble being heard
Ann154
Community Leader
Community Leader

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Trouble being heard
Heero1576
Newbie

My personal phone is a droid Maxx 2, company phone is an S5, and my co-workers some have Samsung's and iPhone. It doesn't seem to be an issue today that I have noticed so it was probably a service outage with Verizon.

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Re: Trouble being heard
vzw_customer_support
Customer Service Rep

Heero1576, it is great to hear that your service is back to what it should be. Is this the first time that you had this problem? Was this happening inside, outside or both? Were you having problems with texts or internet at the time?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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