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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
UPS Label created why no movement

Ordered phones on Saturday 10/15. UPS has said since Saturday that the label has been created and the delivery date will be provided as soon as possible. Verizon promised 2 days shipping arrival by Wed at 8 pm 10/19. No updates and becoming very concerned as Verizon is not the most reliable and UPS stated  that it has been a few days since verizon created the label and would like to know when they will provide the package to them as they do not know what the hold up is. 

Re: UPS Label created why no movement
Customer Support

Hi, ladybirdt. Thank you for letting us know those details. We can sure check this information for you and provide you more details regarding your order and the status. I will send you a private note to continue our conversation.