Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
USB modem customers do not get additional data
JEFKAM61
Member

It seems my little 4G USB modem gets no extra data as other Verizon services do. My phone has 15 extra, but I am already 3g over on my laptop and no break...why?

0 Likes
Re: USB modem customers do not get additional data
JEFKAM61
Member

PS...I went 5g over last month because I mistakenly believed the USB modems were included.

 

0 Likes
Re: USB modem customers do not get additional data
vzw_customer_support
Customer Support

JEFKAM61, 

 

I'm alarmed to hear that you have not received the extra data! Jetpacks are included, and we want to be sure that you are getting access to the data you need. Please reply to our Direct Message, so we can gather the details needed to assist you. 

 

MichelleH_VZW

0 Likes