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Unfair billing practice
highdesert1
Member

Set-up a Verizon account 3 months ago with a workplace discount of 22%. Have text messages with Verizon that says the discount will be applied but could take up to 2 months for it to reflect on the bill. Now after 3 months Verizon is refusing to apply the discount.

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Re: Unfair billing practice
Tigerstep
Sr. Member

Do you have unlimited data?

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Re: Unfair billing practice
vzw_customer_support
Customer Support

We never want you to feel this way and we are so very sorry for any inconvenience. Were you given a reason by the discount won't be applied?

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Re: Unfair billing practice
rcschnoor
Sr. Leader
Sr. Leader

Not all plans are eligible for a discount. What plan do you have? If you are receiving another discount, Verizon does not stack discounts. You are only allowed one discount.

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