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Upgrade Fee Question
buk1
Member

I have an upgrade fee on my phone for $70 and my daughter's phone $105 and my son's phone $35. I don't understand why.

 

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Re: Upgrade Fee Question
vzw_customer_support
Customer Support

Hello buk1! We know that the bill can sometimes be confusing, and we'd love to clarify this for you. Please keep in mind that the upgrade fee is $35.00 per line. Are you looking at the bill online? Can you press the + sign next to it to view the details? 

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Re: Upgrade Fee Question
Tigerstep
Sr. Member

An upgrade fee currently is $35. I'd look at your itemized statement more carefully.

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