Upgrading
Amwell
Newbie

When did they change using cash to get an upgrade ? I've had my own plan for 7 years and I've always used cash. 

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Re: Upgrading
vzw_customer_support
Customer Service Rep

Hello Amwell,

We always want your upgrade experience to run as smoothly as possible and want to help you get to the bottom of this situation. So let me ask you, what do you mean you are unable to use cash to upgrade? What exactly happened?

 

AnnaG_VZW

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Re: Upgrading
bearone21
Legend

thru a vendor in costco, etc similar or a corporate store?

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