Usage Controls - a few questions
daddio
Newbie

I have recently enabled usage controls on one of the phones in my family plan and have a few questions:

 

1) To create a restricted period from 10PM on Monday until 7AM on Tuesday, I have to create one restricted period from Mon 10PM to 12AM and a second restricted period on Tues from 12AM to 7AM, correct?

 

2) During a restricted period, the phone will neither receive nor send any text messages (except for Trusted numbers), correct?

 

3) During a restricted period, the phone will neither receive nor send a voice call (except for Trusted numbers), correct?

 

4) What happens to a voice call already in progress when a restricted period is entered?

 

5) What happens to incoming messages during restricted periods, are they thrown away or queued up and delivered once the period ends?

 

6) Does the sender receive any feedback that the user cannot accept a message during a restricted period?

 

7) What happens to incoming voice call during restricted periods, does the call go to vmail or something else?

 

Thanks,

daddio

 

Labels (1)
0 Likes
Re: Usage Controls - a few questions
bosslady85
Specialist - Level 1

When time restriction is setup, the customer will only be able to receive and make phone calls to and from the trusted numbers and 911. Callers will be directed straight to the voicemail if they call during the restriction time. If someone text the customer with the restriction, the text will be held in queue until the restriction period is over. Also you will need to setup 2 different restrictions to fulfill the time frame you would like.

0 Likes