Thank you for all the details, SCOSTE21. This is definitely not the type of network experience we aim to provide. Let's troubleshoot this concern together. Can you please provide the zip code you are located in? Does this specifically happen in your home or everywhere you go? What services are being affected (talk/text/data)?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!