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Verizon Cabls
Nohfam
Member

There are several low hanging Verizon cables across my driveway. Those cables have been sagging lower and I think it does not meet the minimum vertical clearance anymore. Whenever a delivery truck comes into my driveway it hits those cable. I have reported this issue multiple times thru your website and phone calls since 10 years ago. When your installation guy was here (for internet connection service) we also told him about it. He said that he will report it ASAP. However, I have never heard anything about it from you at all since then.

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Re: Verizon Cabls
rcschnoor
Sr. Leader
Sr. Leader

You need to contact Verizon residential customer service. This is a Verizon WIRELESS customer to customer forum.

 

https://www.verizon.com/?lid=//global//residential

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Re: Verizon Cabls
Nohfam
Member

I did multiple times and nothing happened. That is why i am leaving the same complaints everywhere in Vrizon

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Re: Verizon Cabls
vzw_customer_support
Customer Support

Nohfam, we would never want to overlook the overall safety of any cable lines or equipment in your area. 10 years of reporting a cable line safety issue is an awfully long time and we take your feedback seriously.

 

As we can only address Verizon Wireless concerns via this forum, please either contact Verizon Communications at 800-837-4966 or reach Verizon Fios via the Facebook page here: http://spr.ly/6605E0L1U

 

We can then lift up this concern and have it addressed as quickly as possible. Thank you.

 

 

AlanS_VZW

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