Verizon Cloud App - Not Compatible with Device

[StinkyPete]

Is there any way to get my contact and other data from the Verizon Cloud to my new phone without installing the Cloud App on my new phone (it lists it as not compatible in the Play Store)?

[Ann154]

Which phone model is incompatible?

[vzw_customer_support · Accepted solution]

We can definitely help with that StinkyPete. We know how important it is to have the option to transfer your backup. Most of our smartphones have access to Verizon Cloud, is this an older model phone? What model phone? If it's not compatible in the Play Store, it sounds like it's not a Verizon Wireless phone. Please clarify if it is.

If it's not a Verizon Wireless phone, then you will not be able to use Verizon Cloud to sync your content.

AdaS_VZW
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