Power went out today.
My verizon phones (3) and tablets (2) were useless.
I have Verizon 5G start.
I could not even sent a simple "test" text to anyone in my house using my Verizon Devices.
I also happen to have a Spectrum Wireless phone that I pay 15 bucks a month for. It supposedly runs on the Verizon network towers, and gets low priority like Verizon Start.
The Spectrum phone was fine. We browsing, anything I wanted.
I could not load a google search page with my Verizon devices.
Dead to the world, and yet the subaccounts like Spectrum work fine.
I feel like I was ripped off with Verizon Start. 4g? How about no service?
Maybe it's not Verizon Go, whatever it is, it's non-existent service.
Might as well switch all phones to Spectrum, as least Verizon gives Spectrum customer network priority.
James_Customer,
I'm so sorry to hear your phones weren't working when you needed them. Our goal is always to keep you connected and I greatly appreciate you letting us know. We're glad to assist you with this. How does your service normally work in this area when not on Wi-Fi? What are the zip code and nearest cross streets to where this happened?
-Andrew
We always want your phone to work properly. Let's see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa
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