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Verizon Has Committed Fraud on My Account
counsel3
Member

My bill went from $30 to $1000 in a matter of minutes today!! Does anyone have the corporate phone number so that I can call them?

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Re: Verizon Has Committed Fraud on My Account
vzw_customer_support
Customer Support

Hello, councel3. This is never the kind of billing experience we want our customers to have. It is important that you have an accurate bill. We are going to send a Private Note to you to assist you further with your billing concerns. *Cassie

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Re: Verizon Has Committed Fraud on My Account
counsel3
Member

this has since been resolved

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Re: Verizon Has Committed Fraud on My Account
counsel3
Member

this has been resolved

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Re: Verizon Has Committed Fraud on My Account
jav6
MVP
MVP

@counsel3 wrote:

this has been resolved


How about sharing how it was resolved and what the resolution was, in case someone else experiences a similar issue and suspects FRAUD?  Without giving any  personal info, of course.   You might also mark the thread (and your other thread) ANSWERED so it can be LOCKED/CLOSED.

...Just another VZW customer...trying to offer some assistance...
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