Yes, I've already read that general FAQ statement from the app.
We don't WANT to leave Verizon, but we need to keep this phone number because it's now a business line. The My Numbers app is glitchy (call quality, messages not sent/ received, etc) so we want it to be a standard number, not connected with the app.
Tracieotr,
We certainly don't want to lose your business either. I know how important it is to get things working the same. I can confirm though that currently we don't have a process to move a number from My Numbers to a regular account. That could change and if someone lifted things up, they may be trying to see if they can find a work around, but currently I show this isn't something that can be done. It can be moved to another carrier, but the process of porting doesn't work here to stay with Verizon because we aren't moving between separate networks with this already being on our network.
AndrewT_VZW
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