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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Service Problems- At home the other party cannot hear me
RobDrew
Member

Over the past six months, my phone calls started dropping, and when my calls did get through, the other person could not hear me, but I could hear them.   I have had Verizon Wireless for more than ten years in Tuxedo, New York, and never had problems.   

Someone suggested it was my phone, which was only three years old.  I upgraded my phone last month, and the problem is the same and is getting worse.   

I am annoyed that I traded my old phone and am now stuck with this service for three more years.  I called more than ten times, and no one did anything. They had me try a million things with the phone, but it is the service because it works fine when I am not at home. 

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Re: Verizon Service Problems- At home the other party cannot hear me
vzw_customer_support
Customer Support

Hi! Thank you so much for reaching out to us. It will be my pleasure to assist you today, in order to get a better assistance I will send you a private note. 

>Karen

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