Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Website Not Working As Usual.

While your UX/UI has somewhat improved over the last 4 years (ridiculous!), the functionality has got far worse. Whomever company you hired to run this website is a total disaster. Just wasted 3 hours to buy a phone and can't even get to place the order. I'm being looped between the agreements and the payment back and forth. Your chat functionality becomes lost in the process which means your software vendor is deploying without any kind of testing or QA. You should fire these guys immediately and hire a reputable vendor. This is not the first time I'm wasting my time with your website, but it's the last. Just can't deal with it anymore. 

Re: Verizon Website Not Working As Usual.
Customer Support

Your feedback is sincerely appreciated, aboss. I will see that the right people get it, so we can work more on the functionality. I have sent a private note to assist you with the order.