Cell phone coverage in the north east corner of Rochester, Michigan is extremely poor and I can’t keep a call connected reliably. Luckily, I have WiFi calling, but that only works if we have power. Lost power again today and the one bar of cell signal was too weak to create a hotspot. I work from home and need internet. How can I get Verizon to recognize that this is unacceptable in this day and age?
Same issue with me in NYC. Signal is getting so low. I am thinking about switching maybe T-mobile. I am tired of paying a lot of money for a mediocre service. I have 3 lines and all of them are poor service. I cannot use the service unless in Wifi.
We're sorry to hear that you're having so much trouble, but there's a lot more to find out on this first. Does this happen only indoors and the immediate area? About how far from home do you travel before your service changes?
We want you to have the best possible service! How long has this been an issue? Does anyone else have the same trouble?