Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon customer service any policy

How do you speak to someone at Verizon that can speak clear and simple English? I have been taken advantage of by this company with increased bills, and charges that are completely ridiculous. I was with sprint for over 18 years before coming to Verizon and never once had an issue. I've Ben with Verizon for 18 months and only 2 months out of the 18 was my bill correct. I've reached out every way I know how to get help from this company and nothing works. You get disconnected, hung up on or you just can't understand tge person who your talking too.