Re: Verizon is blocking remote desktop apps?
Pallidorus
Newbie

I am having the same issue. Works fine on wifi but it loses connection right after it connects on cellular. Worked fine when AT&T was my provider.

0 Likes
Re: Verizon is blocking remote desktop apps?
farler05
Enthusiast - Level 1

I've had this same issue since I upgraded to my Pixel 6.  I had a Pixel 3 & was able to use Google's Remote Desktop with zero issues.  My new phone will not successfully connect to Chrome Remote Desktop.  BUT I can use it as a hotspot connected to my laptop & connect with Remote Desktop to another computer.  Frustrating that Verizon hasn't taken the steps to resolve this issue.

0 Likes
Re: Verizon is blocking remote desktop apps?
vzw_customer_support
Customer Service Rep

Hi, farler05. I appreciate the details you've shared and I'm happy to help. Fortunately, I can confirm that we do not block remote desktop apps as I personally use Chrome Remote Desktop to remotely manage cryptocurrency mining equipment. I can reassure you that our service is not the culprit. As you are able to gain access with over devices, may I ask if you have tried factory resetting your phone? 

-Lorenzo

0 Likes