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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon is worse than a dial up modem

I've tried customer service, working with them for over an hour without any luck but that's not a surprise since it's all Verizon customers that have a problem here. It's not just me and my phone.

It's looking like I'll need to switch to ATT which tests at 150Mbps here. Verizon tested at 56kbps. See for yourself. Verizons own speed test page wouldn't even load.


Re: Verizon is worse than a dial up modem
Customer Support

Oh, goodness! We want to make sure you're getting the best service, and fastest speeds possible! Please, send us a Private Note, so we can dig into the troubleshooting and get you taken care of right away!