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Verizon lost my trade in
a272005713
Member

Went to a local store in October to open service with verizon and the employee gave me a ups box to ship my iPhone XS Max for trade in, guess what? 3 month later I have not heard anything.  So I called and their rep said they can’t find anything in the system.  I still have ups receipt and the tracking number showing it was delivered to them. What a  scam!

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Re: Verizon lost my trade in
a272005713
Member

Don’t ever do a trade in with them.  What a joke!

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Re: Verizon lost my trade in
vzw_customer_support
Customer Support

We would be more than happy to assist you with getting to the bottom of this ASAP! We will be sending you a Private Note, so we can continue.

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Re: Verizon lost my trade in
a272005713
Member

where is that private message?

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