Went to a local store in October to open service with verizon and the employee gave me a ups box to ship my iPhone XS Max for trade in, guess what? 3 month later I have not heard anything. So I called and their rep said they can’t find anything in the system. I still have ups receipt and the tracking number showing it was delivered to them. What a scam!
We would be more than happy to assist you with getting to the bottom of this ASAP! We will be sending you a Private Note, so we can continue.