I did get a satisfactory resolution to my issues after discussions with the Verizon Services rep. The whole process was very stressful. I only asked for the deal and promotions I was promised and could not understand why it was so difficult to reach a resolution.
Hello, frankewr. Your time is valuable, so I'm glad we finally reached a resolution. Please don't hesitate to reach out to us with any other questions. We're here for you 24/7. I hope you have a great weekend!
TracyB_VZW
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