Haven't purchased a ring tone or ring back tone in over a year. Checked for some Lizzo content a little over a year ago, probably 6 months ago. Still today not a single Lizzo song available. There's no real help, support or suggestion options in the Verizon tones app.
We are definitely here to help! I was able to find one Ring Back Tone for Lizzo. To take a look, please see the following link: https://mediastore.verizonwireless.com/onlineContentStore/2.0/index.jsp#/View=SearchPageRBT_Redesign.... AlfredoR_VZW