Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon wireless outage
Goines75024
Member

How do I report a tower outage? Service has been out near the intersection of Custer and Hedgcoxe in Plano, Texas for over a week. There are zero bars for a 4 square block area   I can’t find anything online where to report the outage. 

0 Likes
Re: Verizon wireless outage
jav6
MVP
MVP

@Goines75024 wrote:

How do I report a tower outage? Service has been out near the intersection of Custer and Hedgcoxe in Plano, Texas for over a week. There are zero bars for a 4 square block area   I can’t find anything online where to report the outage. 


Calling Customer Services at 800-922-0204 generally can check for outages but if not a big one then it might not be on their radar.  For Verizon outages, I monitor the public site

 https://downdetector.com/status/verizon/ 

where you can post your outage as well.

...Just another VZW customer...trying to offer some assistance...
0 Likes